My sky channels keep frrezing

[Brian282]

I turned my Tv on today and the sky was taking forever to load so I followed all the instructions by resetting everything still the same issue I have sky stream

[SuperMatt]

Hello, @Brian282. I'll send you an invite to a private chat shortly and we can help you.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141