29 May 2024 05:05 PM
My sky box isn't working
29 May 2024 05:08 PM
Posted by a Superuser, not a Sky employee. Find out moreThe community will need more information than that in order to provide assistance. What exactly do you mean by "not working"? What steps have you tried to fix it?
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29 May 2024 05:09 PM
Since we have had the sky box it has been lagging, freezing and even kept turning it self off now it won't even turn on
29 May 2024 05:12 PM
I have checked the internet connection, turned it off and on again and have unplugged it and plugged it back in again
29 May 2024 05:13 PM
Posted by a Superuser, not a Sky employee. Find out moredo you have it connected to the internet via Wifi or ethernet?
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29 May 2024 05:15 PM
At present the WiFi but have tried both
29 May 2024 05:17 PM
Posted by a Superuser, not a Sky employee. Find out moreWhen you tried ethernet, did you disable the Wifi in the Stream puck settings and then reboot the puck before testing?
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