My sky remote back not opening to put batteries in

[Suritachaunkria]

Sky remote back not opening to put batteries in

[TimmyBGood]

@Suritachaunkria 

Sky advises this manoeuvre (or it could be suggesting prayer is appropriate ; )

https://www.sky.com/help/articles/remote-control-help-sky-glass 

[Fothergill1]

@Suritachaunkria. Removing the back of the remote can be a problem the first couple of times as it it very stiff.  A number of people have found that wearing rubber kitchen gloves helps to give more purchase on the plastic components.

I find holding the remote at both ends with the buttons down and my thumbs on top and then applying pressure and pushing with one thumb and pulling with the other in the direction of the arrow is sufficient to remove the cover. Note the back only moves a few millimetres and can then be lifted off.