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Discussion topic: Sky glass puck Alt Location

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Message posted on ‎25 Jan 2026 01:43 PM

Sky glass puck Alt Location

Can I offer to pay a one off fee to use my sky glass puck for a 2 week break in the UK? 

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Superuser
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Message posted on ‎26 Jan 2026 09:58 AM - last edited: ‎26 Jan 2026 10:34 AM

Re: Sky glass puck Alt Location

Posted by a Superuser, not a Sky employee. Find out more

@MJG4  I don't believe thats possbile as the t&C's are specific in that Gass TV's/Strea m pucks can only be used at the account holders  registered address.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎26 Jan 2026 10:18 AM

Re: Sky glass puck Alt Location

Posted by a Superuser, not a Sky employee. Find out more

@MJG4  Sky have sky go available on mobile and laptops for the intended use you require 

 

using sky hardware away from it's registered address is prohibited under the terms and conditions you agreed to 


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This message was authored by: MJG4

Message posted on ‎26 Jan 2026 03:36 PM

Re: Sky glass puck Alt Location

thanks yes im aware of that it was to save any dubiety about the terms and conditions i do think its something that should be considered by sky for a set amount of time away from the home for either a one off payment or an added subscription cost. I have sky go on mobile devices 

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