Discussion topic: Sky box

This message was authored by: Sophie169 · ‎29 Jul 2025

My sky stream is turned on but will not work. It is not my to as tried other tvs in the house

This message was authored by: peter-marlow+1966 · ‎29 Jul 2025

Have you changed the input settings in the tv so the tv comes on when the puck comes on? Do you get the light come on in the front of the puck ?

P c marlow

This message was authored by: mikealanr · ‎29 Jul 2025

Hi @Sophie169

Please can you describe the issue you are having in more detail. We will do our best to assist. Remember we are fellow subscribers on the community not sky, and have no idea about your set up unless you tell us.

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

This message was authored by: Dazzasky · ‎29 Jul 2025

@Sophie169 wrote:
My sky stream is turned on but will not work. It is not my to as tried other tvs in the house

Sounds like you need to change the hdmi input on your tv.

Discussion topic: Sky box

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