Sky Team won't connect to Discovery Plus

[SimonBell]

Tried over and over again, but there seems to be a fault.

[Stephen+Mourton]

@SimonBell   Hi Simon.  I presume you mean Sky Stream!  Try reposting your question in the Sky Stream part of this forum, someone there might be able to help. 

[Fothergill1]

Hi @SimonBell If you recently moved from Sky Q or any other Sky product to Stream all your Marketplace subscriptions are cancelled so you have to re-register (see the THIS link) 

You can register (or re-registered as appropriate) by doing the following:  Use the voice command "My Sky" and then select the following:  your products / (enter your PIN) / App Subscriptions / Current / and then Discovery + Monthly. Hopefully it will say £0 per month whilst you have a Sky TV subscription.  If so select Activate subscription.

Also, see the following link for more information about registering for Discovery +: 

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus

[Brill+Gill]

Thanks for escalating this @Fothergill1. We’ve sent @SimonBell an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.