0

Discussion topic: Sky TV

Reply
This message was authored by: Xiaoli

Sky TV

Can't set up sky tv puck 

Reply

All Replies

This message was authored by: Daniel0210

Re: Sky TV

Posted by a Superuser, not a Sky employee. Find out more

@Xiaoli 

I have moved your post from the Sky+ board as you mention having a puck.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
This message was authored by: BenJoBanjo

Re: Sky TV


@Xiaoli wrote:

Can't set up sky tv puck 


What happens when you try? Have you connected the HDMI cable between the puck and your TV? Is power being received by the puck? Is there a white light on the puck? Have you selected the appropriate HDMI input on your TV with the TV remote control (not the puck remote control)?

This message was authored by: lettice

Re: Sky TV

Posted by a Superuser, not a Sky employee. Find out more

@Xiaoli wrote:

Can't set up sky tv puck 


Watch this video on how to setup the puck.

https://www.sky.com/help/sky-tv/sky-tv-stream/setting-up-sky-stream/articles/setting-up-sky-stream

 

Then have a read of some help questions  in the link below around any problems you may have.

https://www.sky.com/help/sky-tv/sky-tv-stream/setting-up-sky-stream/articles/setting-up-sky-glass-he...

 

Or you could describe in some detail the setup problem you are having, and post that here.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Reply