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Discussion topic: Sky TV

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Avatar for Xiaoli
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This message was authored by: Xiaoli

Message posted on ‎09 Dec 2025 03:29 PM

Sky TV

Can't set up sky tv puck 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎09 Dec 2025 03:33 PM

Re: Sky TV

Posted by a Superuser, not a Sky employee. Find out more

@Xiaoli 

I have moved your post from the Sky+ board as you mention having a puck.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Avatar for BenJoBanjo
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This message was authored by: BenJoBanjo

Message posted on ‎09 Dec 2025 03:38 PM

Re: Sky TV

@Xiaoli wrote:

Can't set up sky tv puck 

What happens when you try? Have you connected the HDMI cable between the puck and your TV? Is power being received by the puck? Is there a white light on the puck? Have you selected the appropriate HDMI input on your TV with the TV remote control (not the puck remote control)?

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This message was authored by: lettice

Message posted on ‎09 Dec 2025 04:18 PM

Re: Sky TV

Posted by a Superuser, not a Sky employee. Find out more
@Xiaoli wrote:

Can't set up sky tv puck 

Watch this video on how to setup the puck.

https://www.sky.com/help/sky-tv/sky-tv-stream/setting-up-sky-stream/articles/setting-up-sky-stream

 

Then have a read of some help questions  in the link below around any problems you may have.

https://www.sky.com/help/sky-tv/sky-tv-stream/setting-up-sky-stream/articles/setting-up-sky-glass-he...

 

Or you could describe in some detail the setup problem you are having, and post that here.

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