Sky Streaming

[eoinmac]

Just changed to Sky Streaming from Sky Q.  I upgraded broadband to full fibre 500, and got the Sky Max router, that should work well shouldn't it?   Well no, as it happens.  I have 3 pucks, main tv in living room , bedroom and kichen, all adjacent on the ground floor. Satellite pucks in bedroom and kitchen do not work, no wifi. Wifi in general in the house is on it's knees. It seems 1: Sky Max router is rubbish and is incapable of sending a signal through a wall. 2: Sky Streaming sucks up all your wifi and leaves little or nothing for anything else.  I have reported this to Sky, they are sending out an extender pod, great...  Really don't recommend  Sky Streaming to anyone.

[TimmyBGood]

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@eoinmac wrote:

1: Sky Max router is rubbish and is incapable of sending a signal through a wall.

That's been the topic of repeated posts in the Broadband forum 

2: Sky Streaming sucks up all your wifi and leaves little or nothing for anything else. 

Any individual puck uses under 30Mbs at most (when streaming UHD: much less for HD)

I have reported this to Sky, they are sending out an extender pod, great...  

Despatching a Max booster 'pod' is the standard response to WiFi issues where the Broadband account has the WiFi Max add-on.  Stream television itself, unlike the previous satellite platforms, doesn't have any installer support.

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[lettice]

Sounds more like your Sky Max router is not setup or performing correctly, maybe better positioning for the range  or perhaps you may need a Max pod wifi extender. 

Would suggest, creating a post in the Broadband forum on here to get some help on tweaking your Sky Max better and if getting a Sky Max wifi extender will help in your situation.

Use this link to create that posting in the Broadband forum area.

https://helpforum.sky.com/t5/forums/postpage/board-id/sky_broadband

[TimmyBGood]

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@eoinmac wrote:

 Sky Streaming sucks up all your wifi and leaves little or nothing for anything else.

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Pucks don't do so, but note that one factor which has caught out multiple households migrating from Q to Stream is the loss of the 'Q mesh' wireless hotspots: Stream pucks have no such functionality and so WiFi coverage within a property which has given up a main Q box and a couple of Q Mini boxes will be significantly decreased once Stream is in place, and this loss isn't mitigated by the additional speed of FTTP arriving at the router.

[eoinmac]

Thanks mate, I had thought that the Q satellite boxes might be acting as extenders. I'd hoped that the Sky Max router would negate any wifi problems but it's pretty useless, the system in the living room is now losing wifi connection and it is sitting right beside it.