Sky Stream updates

[dgbags]

I have to reset my sky stream box about 3 times a week with an softwear update message, I've got 3 pucks and it only does it on this one, how do I get hold of someone to get a replacement, it's so annoying 

[Mark39]

Give Sky a call.

You can find the number to via the 'need more help' link towards the bottom of the page here: https://www.sky.com/help/home

[oj01]

---

@dgbags wrote:

I have to reset my sky stream box about 3 times a week with an softwear update message, I've got 3 pucks and it only does it on this one, how do I get hold of someone to get a replacement, it's so annoying 

---

Are you sure it's the Puck and not the TV giving that message? Try switching two of the Pucks around to see if the issue stays with the Puck.

[Exiled-in-HH]

When you phone Sky and get offered a link for further assistance ... say NO ... and author will connect you to a human😉