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Discussion topic: Sky Stream support is WOEFUL

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This message was authored by kdp99 This message was authored by: kdp99

Sky Stream support is WOEFUL

I moved from Sky+HD to Sky stream a few months back. I litterally unplugged the sky+HD box and plugged in the puck, to the same Network cable, and with the same HDMI cable connected to the same AV amp, TV and speakers. The puck is set to audio passthrough.

 

With Sky+HD I got 5.1 audio (when broascast), with the puck I get 2.0 audio. After several months of delibiration by sky's experts, they have concluded its a problem with my amp !!!!

 

They cannot or will not grasp that when one thing in a system changes and something goes wrong its 99.9% of the time the one thing that changed !!!

 

Rant over !!!

k