Sky Stream mysky_2998 Paramount+

[Rinty24]

Hi, Recently got sky Stream with sky cinema. Should get paramount+ as part of this. However when we try to sign in it displays the error mysky_2998. Any solutions?

[Fothergill1]

@Rinty24Did you originally have Sky Q as if so when you move to Glass/Stream all your Marketplace subscriptions are cancelled so you have to re-register (see the following link) 

https://www.sky.com/help/articles/sky-marketplace-upgrade

You should be able to register or re-register as follows:

Go to the bottom of the home page and select the following in this order: MySky / your products / (enter your PIN) / App Subscriptions

Select App subscriptions / Current / and then Paramount + Monthly.  Hopefully it will say £0 per month as you have Sky Cinema.  If so select Activate subscription.

Also, see the following link: 

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-paramount-plus