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This discussion topic has been answered Discussion topic: Sky Stream i there a price increase 1st April?

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This message was authored by: Bob9114

Sky Stream i there a price increase 1st April?

If there is price increase can I cancel without charge? If not what are costs to cancel?


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This message was authored by: TimmyBGood Answer

Re: Sky Stream i there a price increase 1st April?

Posted by a Superuser, not a Sky employee. Find out more

@Bob9114 wrote:

If there is price increase can I cancel without charge? 


Not for Glass or Stream.

 

Sky appears to be interpreting Ofcom regulations to mean that broadband and satellite television subscribers have a right to cancel.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: GD1

Re: Sky Stream i there a price increase 1st April?

Posted by a Superuser, not a Sky employee. Find out more

@Bob9114 wrote:

If there is price increase can I cancel without charge?  No If not what are costs to cancel? If you're in a minimum term Sky may not let you cancel at all

 

You've agreed to the T&C whch allow for a price rise each year.


 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: TimmyBGood Answer

Re: Sky Stream i there a price increase 1st April?

Posted by a Superuser, not a Sky employee. Find out more

@Bob9114 wrote:

If there is price increase can I cancel without charge? 


Not for Glass or Stream.

 

Sky appears to be interpreting Ofcom regulations to mean that broadband and satellite television subscribers have a right to cancel.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: oj01

Re: Sky Stream i there a price increase 1st April?

Posted by a Superuser, not a Sky employee. Find out more

@Bob9114 wrote:

If there is price increase can I cancel without charge? If not what are costs to cancel?


If you look at your future bills in MySky you will see any projected increase.


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
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