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Discussion topic: Sky Stream glitching every 8-12secs

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This message was authored by: Mark-Soton-1966

Sky Stream glitching every 8-12secs

Sky Stream picture glitching again. This is the second Saturday in a row. Picture pixelated every 10-12 seconds If I watch the same stream on my iPad on sky go there are no issues. Watching Sky Sports football, golf and even Amazon Prime through the puck giving same issues,  My Puck is hard wired to the internet , so no WiFi issues. 150Mbps broadband , changed all the cables and rebooted etc.  

 

I think Sky Stream have a demand / capacity problem, or is it just Pucks. Do Sky Glass TVs have the same issue?

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This message was authored by: Jporch316

Re: Sky Stream glitching every 8-12secs

Posted by a Superuser, not a Sky employee. Find out more

@Mark-Soton-1966 wrote:

Sky Stream picture glitching again. This is the second Saturday in a row. Picture pixelated every 10-12 seconds If I watch the same stream on my iPad on sky go there are no issues. Watching Sky Sports football, golf and even Amazon Prime through the puck giving same issues,  My Puck is hard wired to the internet , so no WiFi issues. 150Mbps broadband , changed all the cables and rebooted etc.  

 

I think Sky Stream have a demand / capacity problem, or is it just Pucks. Do Sky Glass TVs have the same issue?


Hi

 

try running from wifi see if the same issues persist 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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