Sky Stream - cannot play anything on playlist

[CarolineH]

I have programmes saved on my playlist but today i cannot acess them - error message comes up on every single one as "sorry there are currently no programmes of this type available". They were all available yesterday - any isue with Sky streamplaylist today? I can watch TV no problem I can see TV guide just cannot play anything off my play list. Please help Sky.

[Tim+Adams · Accepted solution]

Hi @CarolineH 

Try turning it off at the socket, wait a min and then back on again and see if that helps.

Thanks,
Tim

[CarolineH]

Thanks Tim! 👍🏻

[EB71]

I don't know how to solve this. Makes no difference turning off at socket, I have still no access to my playlist. What a joke. Angry. Anyone help pls? Thanks

[EB71]

And btw - step up Sky!! Why should your customers be trying to solve your problems?? We pay for your service. Anyone from Sky going to reply? I doubt it, but do surprise me. 

[Brendan86]

I have the same issue. Was there ever a resolution on how to fix this?

[Vicki13]

I too am having the same issue, can someone at sky please put in a solution to this problem?