Sky Stream all playlists gone

[Anonymous]

Resolved 😊

[Anonymous]

Yes all returned 👍🏻

[jamesbo]

Mine dissapeared last night 😞

[Fothergill1]

Hi @jamesbo and welcome to the forum.  Unfortunately this is nothing new.  I have been on the streaming platform since June 2022 and have seen it umpteen times, in fact it happened to me only a few days ago. I simply ignore it and select the programme I want to watch from my playlist and then next time I go to the home page it has usually reappeared.

[prdx]

This has happened again!

Everything in my playlist has disappeared. I re-added a few things to the list and by the next day they had gone too.

I've tried the usual reboot but nothing has fixed it. 

Also gone is the entire 'Currently Watching' (or whatever it's called)  bar on the home page.

As a software engineer myself it's beyond belief that Sky continue to let such shoddy, untested software out the door.

Is there any point in adding things back to the list yet again?

Sky OS: 1.3

Build Version: QSE038.00400P

UI Version: 3.117.3

Platform Version: 8.2p5s1

[Pj911]

This has happened 3 times in the last month to me ... and keep reinstating all the programmes on the playlist for 4 members of the family and getting really fed up of this .. c'mon sky sort it out !!!! 

[AlisonM5]

Ours have all disappeared twice in the last three days.

I phoned Sky on Sunday to be told that someone would call back in an hour. They didn't and still haven't 

Yesterday I had an email request for customer feedback. I wasn't very complimentary