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Discussion topic: Sky Stream Puck light

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This message was authored by: Ralph+Smart

Sky Stream Puck light

My Puck light has become very dim. Almost to a point I can not see if it is on. Everything seems to be working O.K. Should i worry.

I am on build QS035.016.00P.

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This message was authored by: AndrewF_UK

Re: Sky Stream Puck light

Posted by a Superuser, not a Sky employee. Find out more

That's odd, but it probably doesn't affect the normal operation of the puck as you've mentioned everything else seems fine. It might just be a dodgy LED. If it becomes a nuisance you could phone Sky and ask for a replacement which they may honour, although for a small issue like this perhaps not.

 

Keep us posted if there's any further regression though. 

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Sky Stream customer. Past user of Sky Digital, Sky+, Sky+ HD and Sky Q. 3x pucks. Main TV is an LG OLED with Sonos Beam.
This message was authored by: lettice

Re: Sky Stream Puck light

Posted by a Superuser, not a Sky employee. Find out more

The puck led has always, once on and running, always for me been a rather dim and welcome low brightness led.


Not noticed any recent changes in brightness Myself with recent updates.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: neilherd0302

Re: Sky Stream Puck light

I have also noticed the puck led light is dim when on but not having any problems at all.

This message was authored by: Paul_J_W

Re: Sky Stream Puck light

I also noticed yesterday that the light has gone dim.

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