6

Discussion topic: Sky Stream - Favourites access via Mini Guide

Reply
This message was authored by JohnA69 This message was authored by: JohnA69

Sky Stream - Favourites access via Mini Guide

Hi

 

apologies if this has already been covered.

 

had Sky Stream since it first came out. Set up my favourites which I used to access via the select button and clicking left to access them.

 

Can't access them via this method anymore. Obviously a change from a software update. 

am I missing something?


Best Answers
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Sky Stream - Favourites access via Mini Guide

Posted by a Superuser, not a Sky employee. Find out more

@Stonechat wrote:

I've found that when first turned on if you scroll down to TV guide and click on that, a list appears at the left side where you can scroll up and down to find favourites, all channels, TV shows, Kids, Movies etc. The list shows up and disappears very quickly, so you have to be quick! Hope this helps. 


If the list does disappear, you can bring it back quite easily by pressing the left button whilst on the TV guide.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here

View this Answer within the discussion

Reply

All Replies

This message was authored by Jokirs This message was authored by: Jokirs

Re: Sky Stream - Favourites access via Mini Guide

I have this same issue on my new Sky Stream puck.  Did you ever resolve the problem?

JohnA69
Topic Author
This message was authored by JohnA69 This message was authored by: JohnA69

Re: Sky Stream - Favourites access via Mini Guide

Nope the only way I've managed to do it is press the select button the number 1.(or any favourite number) then use the up/down arrow to work through them

This message was authored by AndrewF_UK This message was authored by: AndrewF_UK

Re: Sky Stream - Favourites access via Mini Guide

They did change favourites recently, and this might have changed then. I'm unsure as I never used this feature.

 

Each favourite channel gets given a number, starting from 1. So for example, if BBC One is your first favourited channel you can access it via channel 101 as usual, OR just 1.

 

This might be a good workaround, you can open the mini-guide and type 1 (but don't press select) and it'll preview what's available on your first favourite channel, and then you can go up/down from there.

 

Edit: I can see you suggested exactly that as I was typing this 🙂

---
Consider liking this post if it was helpful, or mark as an answer if it solved it for you.
Sky Stream customer. Past user of Sky Digital, Sky+, Sky+ HD and Sky Q. 3x pucks. Main TV is an LG OLED with Sonos Beam.
This message was authored by Stonechat This message was authored by: Stonechat

Re: Sky Stream - Favourites access via Mini Guide

I've found that when first turned on if you scroll down to TV guide and click on that, a list appears at the left side where you can scroll up and down to find favourites, all channels, TV shows, Kids, Movies etc. The list shows up and disappears very quickly, so you have to be quick! Hope this helps. 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Sky Stream - Favourites access via Mini Guide

Posted by a Superuser, not a Sky employee. Find out more

@Stonechat wrote:

I've found that when first turned on if you scroll down to TV guide and click on that, a list appears at the left side where you can scroll up and down to find favourites, all channels, TV shows, Kids, Movies etc. The list shows up and disappears very quickly, so you have to be quick! Hope this helps. 


If the list does disappear, you can bring it back quite easily by pressing the left button whilst on the TV guide.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by Stonechat This message was authored by: Stonechat

Re: Sky Stream - Favourites access via Mini Guide

Brilliant! even better thank you 😊

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion