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Discussion topic: Sky Stream - Apple TV

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Avatar for Jade232
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This message was authored by: Jade232

Message posted on ‎05 Oct 2026 10:37 PM

Sky Stream - Apple TV

Have recently just switched to Sky Stream and everytime we try and use Apple TV there is always a problem. It could be that we press play and it causes the TV to go to a black and white fuzzy screen, or it looks like we've switched the HDMI port and there's no connection, most recently when we've exited Apple TV it's like there's a loose connection in the HDMI cable as the screen flickers on and off. It's absolutely fine at all other times, it's only when we use Apple TV

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Avatar for mikealanr
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This message was authored by: mikealanr

Message posted on ‎05 Oct 2026 10:54 PM

Re: Sky Stream - Apple TV

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jade232 

 

Try reinstalling the App: Settings > System Management> Resets & Updates > Apps > Apple TV Reinstall.

 

If this doesn't work please provide more information such as HDMI settings used, make model of TV etc and the community will do it's best to assist.

 

MikeAlanR 

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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