Sky Q to Sky Stream

[hatterdavo]

Hi ,

We've been Sky Q customers for many years but now looking to move to Stream (not Glass).

A couple of questions ...

Will our Sky Store purchases still be available on Sky Stream, if we move ?

How many pucks can we have (we have one Sky Q box and three mini boxes currently) ?

Many Thanks

[Angel_Aka · Accepted solution]

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@hatterdavo wrote:

Hi ,

We've been Sky Q customers for many years but now looking to move to Stream (not Glass).

A couple of questions ...

Will our Sky Store purchases still be available on Sky Stream, if we move ?

How many pucks can we have (we have one Sky Q box and three mini boxes currently) ?

Many Thanks

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Sky Store purchases can be streamed via the Sky Store app on a Stream puck.

You can have up to 6 Stream pucks on one account but will need the Whole Home subscription in order to use them all. You will also need to make sure you can supply a fast and stable enough broadband connection to each puck as they operate independently and do not act as WiFi hotsposts like Sky Q miniboxes can. 

[trra9952]

hi I was just wondering if this worked for you because I moved from Sky Q to Sky Stream and none of my purchases apart from one, are in my list on sky I was told to log in on my old account and search but only one film's there. I had quite a few, hundreds