4

This discussion topic has been answered Discussion topic: Sky Puck

Reply
This message was authored by: Toya123

Sky Puck

Why does my Sky Puck keep turning off?


Best Answers
This message was authored by: BenJoBanjo Answer

Re: Sky Puck


@Toya123 wrote:

Signal is fine and not hot 


It may just be a temperamental puck. There have been several reports of them turning themselves off so it may be a dodgy batch.

It's probably worth calling Sky for further troubleshooting then they'll arrange a replacement to be sent if nothing helps.  

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: BenJoBanjo

Re: Sky Puck


@Toya123 wrote:

Why does my Sky Puck keep turning off?


Is it receiving a fast and stable broadband signal? Is it getting too hot? 

Avatar for Toya123
Level 1 icon
Topic Author
This message was authored by: Toya123

Re: Sky Puck

Signal is fine and not hot 

This message was authored by: BenJoBanjo Answer

Re: Sky Puck


@Toya123 wrote:

Signal is fine and not hot 


It may just be a temperamental puck. There have been several reports of them turning themselves off so it may be a dodgy batch.

It's probably worth calling Sky for further troubleshooting then they'll arrange a replacement to be sent if nothing helps.  

Did this answer not help you?

Avatar for Toya123
Level 1 icon
Topic Author
This message was authored by: Toya123

Re: Sky Puck

Ok, thank you, I will call them tomorrow 

Reply
Answered - Go to Answer