Discussion topic: Sky Playlist has disappeared
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Message posted on 25 Aug 2025 12:04 PM
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Sky Playlist has disappeared
My sky playlist has completely disappeared. I have restarted the Sky Puck and subsequently switched it off at the wall, with no change.
I added a new list of programmes to the playlist and the next day these also were gone.
Is this a Sky server problem or a faulty Puck?
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Message posted on 25 Aug 2025 12:14 PM
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Re: Sky Playlist has disappeared
As you've mentioned Playlist and puck, neither of which is a Sky feature, I've moved your post to the Stream board.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 25 Aug 2025 05:37 PM
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Re: Sky Playlist has disappeared
Hi @DaveR6
This issue is known to happen if you have too much content stored in your playlist
to remove some of the content got to playlist then "manage all" and remove some content
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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