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Avatar for Argsm
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This message was authored by: Argsm

Message posted on ‎02 Mar 2026 09:16 AM

Sky PUK

How do i order another PUK, all routes on the main site lead to a dead end??

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Message posted on ‎02 Mar 2026 09:19 AM - last edited: ‎02 Mar 2026 09:19 AM

Re: Sky PUK

Posted by a Superuser, not a Sky employee. Find out more

Hi @Argsm 

 

If you log on to my sky you can order them from there. You need to ensure you have the whole home pack on your account and there is a £39.99 fee for each puck.

 

My Sky (app or website) > TV > Products > Manage > Home set up.

 

You can have up to 6 on your account.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr Answer

Message posted on ‎02 Mar 2026 09:19 AM - last edited: ‎02 Mar 2026 09:19 AM

Re: Sky PUK

Posted by a Superuser, not a Sky employee. Find out more

Hi @Argsm 

 

If you log on to my sky you can order them from there. You need to ensure you have the whole home pack on your account and there is a £39.99 fee for each puck.

 

My Sky (app or website) > TV > Products > Manage > Home set up.

 

You can have up to 6 on your account.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: Angel_Aka

Message posted on ‎02 Mar 2026 09:43 AM

Re: Sky PUK

@Argsm wrote:

How do i order another PUK, all routes on the main site lead to a dead end??

Make sure you ask for a Sky Stream PUCK not a PUK. 

A PUK is a Personal Unblocking Key used to unlock SIM cards for mobile phones. 

 

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