This discussion topic has been answered Discussion topic: Sky PUK
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Message posted on 02 Mar 2026 09:16 AM
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How do i order another PUK, all routes on the main site lead to a dead end??
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Message posted on 02 Mar 2026 09:19 AM - last edited: 02 Mar 2026 09:19 AM
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Hi @Argsm
If you log on to my sky you can order them from there. You need to ensure you have the whole home pack on your account and there is a £39.99 fee for each puck.
My Sky (app or website) > TV > Products > Manage > Home set up.
You can have up to 6 on your account.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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Message posted on 02 Mar 2026 09:19 AM - last edited: 02 Mar 2026 09:19 AM
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Hi @Argsm
If you log on to my sky you can order them from there. You need to ensure you have the whole home pack on your account and there is a £39.99 fee for each puck.
My Sky (app or website) > TV > Products > Manage > Home set up.
You can have up to 6 on your account.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Message posted on 02 Mar 2026 09:43 AM
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Re: Sky PUK
@Argsm wrote:How do i order another PUK, all routes on the main site lead to a dead end??
Make sure you ask for a Sky Stream PUCK not a PUK.
A PUK is a Personal Unblocking Key used to unlock SIM cards for mobile phones.
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