Sky App won't recognise my EIR code -

[Phil37]

Trying to sign in to activate my Sky Puck on the Sky App and it takes my email and password OK, it then asks for my EIR Code (I live in Ireland), when I  enter it and press continue nothing happens, and it won't let me acess my account to link to the TV. I've tried on diffenrent comp[uters as well as the App and nothing happens.

[GD1]

@Phil37  You'll need to call Sky

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.