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Discussion topic: Skip adds

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Avatar for Jenny661
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This message was authored by: Jenny661

Message posted on ‎16 Jul 2026 08:36 PM

Skip adds

Im paying to skip the ads but I still get them ?
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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎16 Jul 2026 08:41 PM

Re: Skip adds

Posted by a Superuser, not a Sky employee. Find out more

@Jenny661  On what programes?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Avatar for SKY1992bf
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This message was authored by: SKY1992bf

Message posted on ‎16 Jul 2026 08:42 PM

Re: Skip adds

Posted by a Superuser, not a Sky employee. Find out more

@Jenny661  When do you see ads remember it doesn't cover live tv or certain apps see the link below 

 

https://www.sky.com/help/articles/ad-skipping


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Please note: I only provide help on the main forums and not via PM
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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎17 Jul 2026 07:50 AM

Re: Skip adds

Posted by a Superuser, not a Sky employee. Find out more
@Jenny661 wrote:
Im paying to skip the ads but I still get them ?

As the link which @SKY1992bf posted says:

 

The Ad Skipping pack doesn't mean that you won't see any adverts. It just lets you skip or fast forward through the ads using the relevant remote control buttons and on screen menu options for what you're watching. It doesn't fast forward ads in:

 

Live TV; or

Other TV apps, like Netflix, YouTube or Spotify.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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