Setting favourites on sky stream

[Stanlemann]

I have two pucks and to the set favourites display is like sky Q used to be but the other has a display like this.....

 and like many things on sky stream I can't figure it out at all!

[mikealanr]

Hi @Stanlemann 

It sounds like one for your pucks is running outdated software. That view is the new favourites screen on Entertainment OS. See: https://www.sky.com/help/articles/using-favourites-on-sky-q

Basically it is recommendeding favouritea based on what channels you watch. Clicking save will add these. If you want to set them manually select I'll choose. Press select on up to 49 channels and then the back button and then save.

MikeAlanR

[Stanlemann]

I just looked at my other puck to take a pic of the other interface and it now shows the same graphics. The other version let you choose your favourites and then crucially put them in order and save. So it seems the puck has updated itself to, in my opinion, an inferior version. 

There is no way to put your favourites in order as you can with the far superior and stable SkyQ. 

[lettice]

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@Stanlemann wrote:

I just looked at my other puck to take a pic of the other interface and it now shows the same graphics. The other version let you choose your favourites and then crucially put them in order and save. So it seems the puck has updated itself to, in my opinion, an inferior version. 

There is no way to put your favourites in order as you can with the far superior and stable SkyQ. 

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If you want to change the order of your favourites, select one of the channels in your Favourites list, use the select remote control key to pick the channel you want to move and then use the right or left remote control key to move the channel up or down your favourite listing.

Once you are finished changing the order, either use the remote control back key or hit the Home key, that will save your options.

[Stanlemann]

Thanks but...

What's the select remote control key?

[lettice]

As shown as the select button here;

https://www.sky.com/help/sky-tv/sky-tv-stream/using-sky-stream/using-sky-glass-remote/articles/your-...

[Stanlemann]

Sorry I'm not getting this. 
I go -tv guide

favourites

if I select a channel and press right I scroll through the upcoming programmes on that channel. 
left and I go back to favourites/all channels etc

[Stanlemann]

Ok I finally figured it out!

you go to settings

viewing preferences 

manage favourite channels 

once you have chosen your favourites...

quick click on the channel you want to move and two little arrows appear above it. You can now move it left and right. 
click back to save. 
I've not seen these instructions anywhere so I hope I've explained it!

[lettice]

From the Sky Stream home page, scroll down to settings

select viewing preferences

scroll to and select Manage favourite channels

Then do as mentioned in above posts.

Also, another way is when in the tv guide and you have chosen favourites, scroll down the bottom of your current favourites list and click on Manage favourites.

That takes you to the same option menu as above.

Then do as mentioned in above posts.