Set up 2nd puck

[Keith2509]

Trying to set up /activate 2nd puck that was sold in package. Asking to go to activate, but activate asking me to link sim card not puck. I don't have a sim card.

Any tips?

[Tom-W19 · Accepted solution]

Hi @Keith2509 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Keith2509]

All good now thanks. Managed to get it up and running. The set up worked as it should of later that night. Found that activate option hidden on my products and not where it said on the screen.