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Discussion topic: SKY STREAM VANISHING PLAYLIST

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This message was authored by: clarkey123

Message posted on ‎24 Aug 2025 03:12 PM

SKY STREAM VANISHING PLAYLIST

WEDNESDAY LAST WEEK SPENT 2 HOURS ON PHONE TO SKY AS PLAYLISTS HAVE DISAPPEARED. AFTER SEVERAL FACTORY RESETS ETC ETC WAS TOLD "OH IT WILL PROBABLY COME BACK TOMORROW"

ADDED LOST PROGRAMMES TO MY PLAYLIST AND THEY HAVE DISAPPEARED AGAIN TODAY 😤

CALLED SKY AGAIN TO BE TOLD "YES WE HAVE AN ISSUE THAT WE'RE HOPING TO GET FIXED BY NEXT FRIDAY. YOU WILL GET SOME COMPENSATION" 

FRIDAY I RENEGOTIATED A 2 YEAR CONTRACT DEAL .... MAYBE CANCELLING THAT UNLESS THEY GET THEIR ACT TOGETHER !

 

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Message posted on ‎24 Aug 2025 04:13 PM

Re: SKY STREAM VANISHING PLAYLIST

Same with me. 

 

One of several issues.  Wish I had a fix for ya, but think it's just a substandard product. 

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This message was authored by: mikealanr

Message posted on ‎24 Aug 2025 04:16 PM

Re: SKY STREAM VANISHING PLAYLIST

Posted by a Superuser, not a Sky employee. Find out more

@clarkey123 

 

Writing in caps on a forum is akin to SHOUTING. We are fellow subscribers not sky and don't need to be shouted at.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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Message posted on ‎24 Aug 2025 04:40 PM

Re: SKY STREAM VANISHING PLAYLIST

WRITING IN CAPS IS EASIER FOR ME TO READ 

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This message was authored by: clarkey123

Message posted on ‎24 Aug 2025 04:42 PM

Re: SKY STREAM VANISHING PLAYLIST

HAD NO PROBLEM WITH IT FOR 18 MONTHS 🤨 SO ANNOYING ... LET'S SEE HOW LONG IT TAKES THEM TO FIX IT 🤨

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