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Discussion topic: Rooms streaming connection

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This message was authored by Paulson1967 This message was authored by: Paulson1967

Rooms streaming connection

I ordered a sky package comprising tv and Netflix. In addition was whole house streaming service. Two sky boxes were just delivered to me. How do I connect all rooms?

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This message was authored by GD1 This message was authored by: GD1

Re: Rooms streaming connection

Posted by a Superuser, not a Sky employee. Find out more

@Paulson1967  If you ordered Sky stream you need a stream puck for each TV, as you seemed to have only ordered 2 only 2 TV's can be connected.

 

For each additional TV you need another stream puck

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Rooms streaming connection

Posted by a Superuser, not a Sky employee. Find out more

@Paulson1967 

 

'Whole Home' is a marketing name: Sky don't actually know how many televisions you want to use unless you tell them, and they'll charge a one-off fee for the loan of each puck after the first one.

 

The Whole Home subscription itself covers up to six pucks (and three Glass television sets) at the address: keep in mind the cumulative internet bandwidth required though, particularly if UHD content is being consumed.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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