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Discussion topic: Rita banks

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This message was authored by: Rita21

Message posted on ‎18 Dec 2024 10:24 AM

Rita banks

My sky stream remote is not working at all it won't connect to the tv even after following the steps suggested by sky 

 

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Avatar for lettice
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This message was authored by: lettice

Message posted on ‎18 Dec 2024 11:01 AM

Re: Rita banks

Posted by a Superuser, not a Sky employee. Find out more

Just to make sure you are doing it in the correct order

 

On your Sky remote:

  1. Press and hold 7 and 9 together for 3 seconds.
  2. Press and hold 1 and 3 together for 3 seconds.
  3. Wait until you see the 'Your remote is now connected' message and select Continue.

Also have a browse of this Sky help article;

https://www.sky.com/help/home/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-remo...

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