Discussion topic: Returns packaging

This message was authored by Mia48 This message was authored by: Mia48

Returns packaging

Hi, I have cancelled my sky puck subscription and was told they will send returns packaging but I still had the original packaging and have already returned it.
Is there a way to cancel the returns packaging being sent to me since I don't need it? 


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This message was authored by mikealanr This message was authored by: mikealanr

Re: Returns packaging

Posted by a Superuser, not a Sky employee. Find out more

Hi @Mia48 


We are fellow subscribers on the forum. You would need to speak to Sky. However make sure you retain your proof of postage etc, as not sure if Sky would be expecting it to be returning with the reference sent in their returns bundle etc.


Worse case you can just dispose of the returns kit in your cardboard recycling.





65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

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