1

This discussion topic has been answered Discussion topic: Returning

Reply
This message was authored by: Wayno56

Returning

How do I activate the 14 day cooling off period,need to return my sky puck

Best Answers
This message was authored by: mikealanr Answer

Re: Returning

Posted by a Superuser, not a Sky employee. Find out more

@Wayno56 

 

You actually have 31 days (unless you are in ROI). You need to ring sky. We are fellow customers here on the community.

 

See: https://www.sky.com/help/articles/cancel-sky-tv

 

Phone number here: https://www.sky.com/help/articles/viewing-help

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: mikealanr Answer

Re: Returning

Posted by a Superuser, not a Sky employee. Find out more

@Wayno56 

 

You actually have 31 days (unless you are in ROI). You need to ring sky. We are fellow customers here on the community.

 

See: https://www.sky.com/help/articles/cancel-sky-tv

 

Phone number here: https://www.sky.com/help/articles/viewing-help

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

Did this answer not help you?

Reply