Hi @Vince991
I have 4 pucks and 2 glass TVs and don't suffer such issues. However for the community to assist you will need to provide some more informationnsuxh as your ISP, broadband speed and the speed your pucks are receiving.
You can check this in netflix by going profile pic > get help? > Connectivity check. Sky say that you need 25Mbps for HD, 30 Mbps for UHD and 35Mbps if using more than one puck. The issues you are outlining generally point to poor connectivity. You may need to use ethernet cable (and turn WiFi off in puck settings) or homeplugs for more stability.
Please tell us more about your setup, remembering that we are fellow customers here on the community not sky and know nothing about you! If you meet the minimum requirements and have tried a hardwired connection, in would recommend connecting sky for further troubleshooting.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
