Discussion topic: Returning
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Message posted on 17 Sep 2026 11:56 PM
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Returning
Hi Folks,
I'm returning my puck, remote and cable. Hdmi is listed in the box as a possible return but I'm not sure if it was originally included or if it's mine? Does anyone know if one comes with the box originally?
Thanks
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Message posted on 18 Sep 2026 04:30 AM
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Re: Returning
You have posted on the Sky Q board but your post refers to you returning a puck. Have you got Sky Q or Stream.?
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 18 Sep 2026 08:41 AM - last edited: 18 Sep 2026 08:46 AM
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Re: Returning
Yes an hdmi cable is included in the box with the puck, along with the Puck itself and the remote control.
It would have a purple hdmi connector on end of the cable.
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 18 Sep 2026 08:57 AM
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Re: Returning
Thanks so much
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