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Discussion topic: Returning kit
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This message was authored by: Tomhill120
Message posted on 14 Oct 2025 11:55 AM
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Returning kit
I returned a puck and received an email saying it had been received but I am still getting emails telling me to return it. What should I do?
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This message was authored by: Fothergill1
Posted by a Superuser, not a Sky employee.
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Message posted on 14 Oct 2025 12:16 PM
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Re: Returning kit
Hi @Tomhill120 The same thing happened to me a few years ago when returning a Sky Q multiroom puck. I phoned Sky with my proof of postage details and they sorted the matter out over the phone.
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If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
If it has helped please give it a "Like"
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