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Discussion topic: Returning kit

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Avatar for Tomhill120
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This message was authored by: Tomhill120

Message posted on ‎14 Oct 2025 11:55 AM

Returning kit

I returned a puck and received an email saying it had been received but I am still getting emails telling me to return it. What should I do?
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Avatar for Fothergill1
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Superuser
This message was authored by: Fothergill1

Message posted on ‎14 Oct 2025 12:16 PM

Re: Returning kit

Posted by a Superuser, not a Sky employee. Find out more

Hi @Tomhill120  The same thing happened to me a few years ago when returning a Sky Q multiroom puck.  I phoned Sky with my proof of postage details and they sorted the matter out over the phone.

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