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Discussion topic: Rescan Ariel channels

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This message was authored by oxfordmark85 This message was authored by: oxfordmark85

Rescan Ariel channels

Hello

 

how do you rescan the Ariel for channels?

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This message was authored by gilbo2 This message was authored by: gilbo2

Re: Rescan Ariel channels

I don't believe the aerial socket is enabled for UK puck versions.

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Rescan Ariel channels

Posted by a Superuser, not a Sky employee. Find out more

Do you have Sky Stream or Sky Glass? You have posted this in the Sky Stream section of the forum and in the UK that doesn't support plugging in an ariel and receiving the DTT channels through them.

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oxfordmark85
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This message was authored by oxfordmark85 This message was authored by: oxfordmark85

Re: Rescan Ariel channels

Oh why is there an Ariel socket?

 

 It offered me a channel scan before I linked it up to my Sky sub, it's gone now though.

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Rescan Ariel channels

Posted by a Superuser, not a Sky employee. Find out more

@oxfordmark85 wrote:

Oh why is there an Ariel socket?

 

 It offered me a channel scan before I linked it up to my Sky sub, it's gone now though.


Because the stream puck is standard Comcast hardware that they use globally so in a small number of regions the ariel socket is supported.

Sky Stream and Sky Broadband customer

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Rescan Ariel channels

Posted by a Superuser, not a Sky employee. Find out more

@oxfordmark85 the aerial socket is present on the pucks because it is a requirement in some other markets like Italy the UK firmware disables its functionality. On the Glass TV it is also there for use if people stop buying the Sky package so the TV has some limited functionality. It does not work while the TV is connected to a Sky account. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Rescan Ariel channels

Posted by a Superuser, not a Sky employee. Find out more

@oxfordmark85 wrote:

Oh why is there an Ariel socket?

 


Some territories mandate the presence of a DTTV tuner so that the hardware is capable of receiving state-run terrestrial broadcast television as well as proprietary streaming or satellite content.

 

In Italy Sky had to produce a separate version of their Q television boxes, which is very expensive to do for a limited market: having the Stream puck be universal is a reasonable business decision but does tend to leave UK users rather confused.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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