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Discussion topic: Remote controller stand by

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This message was authored by Super+Anthony This message was authored by: Super+Anthony

Remote controller stand by

Is there a way one can stop the controller going on stand by after 30 minutes. It's very frustrating if you watching a film etc and you have an annoying message coming up on the stream asking you to pick up the controller to wake it up. It's rather irritating and annoying and really no need for it, as it disrupts one's concentration 

(Please Note: I am Neurodivergent )
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This message was authored by mikealanr This message was authored by: mikealanr

Re: Remote controller stand by

Posted by a Superuser, not a Sky employee. Find out more

Hi @Super+Anthony 

 

It's not the controller it's the puck and sky's eco settings.

 

See: https://www.sky.com/help/articles/sky-glass-tv-turning-on-off-glance-motion-technology

 

Auto-standby mode

If there’s no movement detected for 1 hour, an on-screen message will show for about 5 seconds and then your Sky Glass TV will go into standby mode. To keep watching TV, press the Home button on your Sky remote or use voice control.

 

Unfortunately Sky implemented this non Glass and Pucks to meet EU law and their commitments to the environment and it can't be disabled.

 

It should not be every half hour tho, might be worth powering your puck of at the mains for a few minutes.

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Remote controller stand by

Posted by a Superuser, not a Sky employee. Find out more

@mikealanr 

 

'Glance motion' is specific to Glass, though, and uses sensors which aren't in a Stream puck.

 

Having to shake the remote just before the end of an hour-long episode of something is particularly annoying.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Super+Anthony
Topic Author
This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Remote controller stand by

Very frustrating and inconvenient though but thank you @mikealanr 

(Please Note: I am Neurodivergent )
Super+Anthony
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This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Remote controller stand by

Fully agree @TimmyBGood 

(Please Note: I am Neurodivergent )
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