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Discussion topic: Re: Sky puk

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Avatar for Emma22xx
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This message was authored by: Emma22xx

Message posted on ‎04 Apr 2026 12:37 PM

Re: Sky puk

Sky Puk displays sky then goes of

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Avatar for lettice
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This message was authored by: lettice

Message posted on ‎04 Apr 2026 04:45 PM

Re: Sky puk

Posted by a Superuser, not a Sky employee. Find out more

@Emma22xx 


Sounds like your Sky puck is stuck in some kind of standby or startup state.

 

Can you have a read of this Sky help article, namely performing the recovery procedure on step 4;

 

https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-strea...

 

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
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My good journey to Sky Stream from Sky Q. Click here to read
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