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Discussion topic: Re: Lost sound

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This message was authored by: AC611

Message posted on ‎12 Apr 2026 10:33 AM

Re: Lost sound

My sky stream has lost sound twice in the last two days. I had to reboot to get the sound back. It's also pixelated 3 times since I started with sky stream less than a month ago. It's really not going well! Very disappointed with it! Now thinking of cancelling. 

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Superuser
This message was authored by: GD1

Message posted on ‎12 Apr 2026 11:01 AM

Re: Lost sound

Posted by a Superuser, not a Sky employee. Find out more

@AC611  Your post has been moved from  the thread you added to as the thread was regarding the Sky Go PC/Mobile App not Sky Stream.

 

The 2 are completely different products as denoted by the names.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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