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Message posted on ‎15 Jul 2025 04:32 PM

Raymond

Sky control won't turn volume up or down on the television

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Avatar for lettice
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This message was authored by: lettice Answer

Message posted on ‎15 Jul 2025 05:43 PM

Re: Raymond

Posted by a Superuser, not a Sky employee. Find out more

Best to do a re pair of your Sky Stream remote

  1. Press and hold 7 and 9 together for 3 seconds.
  2. Press and hold 1 and 3 together for 3 seconds.
  3. Wait until you see the 'Your remote is now connected' message and select Continue
  4. Follow the on screen instructions to add and control your TV.

 

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read

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Avatar for BenJoBanjo
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Message posted on ‎15 Jul 2025 04:34 PM

Re: Raymond

@motorbikefundraiserbelfast wrote:

Sky control won't turn volume up or down on the television

Has it ever done it or has it just stopped working? 

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This message was authored by: lettice Answer

Message posted on ‎15 Jul 2025 05:43 PM

Re: Raymond

Posted by a Superuser, not a Sky employee. Find out more

Best to do a re pair of your Sky Stream remote

  1. Press and hold 7 and 9 together for 3 seconds.
  2. Press and hold 1 and 3 together for 3 seconds.
  3. Wait until you see the 'Your remote is now connected' message and select Continue
  4. Follow the on screen instructions to add and control your TV.

 

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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Message posted on ‎15 Jul 2025 05:43 PM

Re: Raymond

Posted by a Superuser, not a Sky employee. Find out more

@motorbikefundraiserbelfast 

 

If you go into the stream settings section there is a rule called connected devices ..... in this section you have the option of setting up your sky remote to control the tv 

 

 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
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