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This discussion topic has been answered Discussion topic: QS040.040.00P Issues

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This message was authored by: Bluemoon1

Re: QS040.040.00P Issues

I too get the loss of sound ,  twice in the space of 30 mins. Also picture freeze and sound loss to follow. It is a absolute joke it can take so long to sort it. I'm on QS040 , strange how it went back to QS 037 and now it's back on QS040. I certainly won't be renewing my contract, unfortunately it's not due until next June. 

This message was authored by: Deham64

Re: QS040.040.00P Issues

Doesn't seem to be any change at my end but it all seems to work at the moment.  Maybe the problem was at Sky end but they wouldn't tell us.

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This message was authored by: Gincap

Re: QS040.040.00P Issues

No still not working correctly here, no update as yet.

This message was authored by: Deedee36

Re: QS040.040.00P Issues

Posted by a Superuser, not a Sky employee. Find out more

It's appears this issue with the blank thumbnails has appeared again, for me it had seemed to be fixed for a few days but has reappeared today worse than ever  

 

@KevNewMedia 

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“Trying to help improve sky glass”
This message was authored by: Fothergill1

Re: QS040.040.00P Issues

Posted by a Superuser, not a Sky employee. Find out more

Hi @Deedee36  at one point yesterday every single thumbnail on my home screen was blank.  I scanned down as far as the settings rail (about 18 rails in total).  I have just checked and a total of 16 thumbnails were blank.

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This message was authored by: Deedee36

Re: QS040.040.00P Issues

Posted by a Superuser, not a Sky employee. Find out more

@Fothergill1 I've 196 blank ones at the minute 

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“Trying to help improve sky glass”
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