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Discussion topic: Puk setup

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Avatar for NanaJames
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This message was authored by: NanaJames

Message posted on ‎15 Apr 2025 07:52 PM

Puk setup

Trying to set up a puk. The puk tv is stuck on "you're now connected"

The main tv asked me to sign in, online, which I did and then it said to follow the instructions. There were none!

Can anyone advise on next steps please?

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Avatar for lettice
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Superuser
This message was authored by: lettice

Message posted on ‎16 Apr 2025 07:52 AM

Re: Puk setup

Posted by a Superuser, not a Sky employee. Find out more

Assume from above 'going online' you have activated your puck.

 

Repower your puck and follow any instructions to complete the setup on screen.

 

Have a read of this setup article, if you have any issues with the setup.

https://www.sky.com/help/home/sky-tv/sky-tv-stream/setting-up-sky-stream/articles/setting-up-sky-str...

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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