Hi @TManning
Try resetting the network and re joing your WiFi. Have you also checked that there is strong WiFi coverage in the location where you have moved the puck to?
Steps to follow here: https://www.sky.com/help/sky-tv/sky-tv-stream/setting-up-sky-stream/articles/connect-tv-help-sky-gla...
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
