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Discussion topic: Puck volume

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This message was authored by: Tra3

Message posted on ‎27 Mar 2024 06:50 PM

Puck volume

Every time I plug the puck into my television the volume stops working 

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Superuser
This message was authored by: GD1

Message posted on ‎27 Mar 2024 09:41 PM

Re: Puck volume

Posted by a Superuser, not a Sky employee. Find out more

@Tra3  Is there a reason why you unplugging it in the 1st place?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Tra3

Message posted on ‎29 Mar 2024 07:33 AM

Re: Puck volume

Yes because the volume wasn't working so thought it was the television so unplugged and tried it in another television and the volume stopped working x

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