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Discussion topic: Puck switching off and not switching back on

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Avatar for Douglasmorton
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This message was authored by: Douglasmorton

Message posted on ‎21 Feb 2026 11:01 AM

Puck switching off and not switching back on

Does anyone else have this issue my puck switched off a couple of times and will not switch back on.i need to unplug it then plug it back in.

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎21 Feb 2026 11:05 AM

Re: Puck switching off and not switching back on

Posted by a Superuser, not a Sky employee. Find out more

@Douglasmorton 

As you mention a puck I'll move your post from the Sky Q board. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Sky customer since 2001
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