Puck streaming not good from start

[Drjayrjch]

From the start of the journey with sky constent problems start up issues cutting out. Resetted outages always something going off woth the eervife but expects to be paid on time and then when late woth a bill maybe still demands money fir service that ee havent veen receiving !

why should the people suffer for poor service but expect us to pay the bill. For a service that your not providing.  
@Sky.Sky 

[Exiled-in-HH]

Sounds like you have access issues ... 

Who is your ISP?

What is your router's sync speed to the internet?

What is your is your connection speed to Sky's servers using the Netflix Network check on the Puck?

How do you connect your Puck to your router WiFi or Ethernet?

[Drjayrjch]

Connect via Ethernet from router to cameras to puck not good been issues lots of complaints usual issues regrets. 

Even vodaphone gets higher speeds