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Discussion topic: Puck sticks on programs

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This message was authored by Chris17031 This message was authored by: Chris17031

Puck sticks on programs

Anytime of day it can stick and lose sound for a few seconds

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This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: Puck sticks on programs


@Chris17031 wrote:

Anytime of day it can stick and lose sound for a few seconds


Sounds like you need to check the broadband connection to your puck. What speed is being received? To find out open the Netflix app, navigate to the get help menu and run a network check. 

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