Puck not listed on bravia sync devices

[josh+prior]

Hi, I have a sony bravia 43inch TV . The sky puck is not listed in bravia sync. The firestick and soundbar are listed. on hdmi2 and 3 fine. I have changed the puck hdmi cable and moved from hdmi 1 to 4 but no joy. When I had a sky q box it was listed fine.  It appears to be an incompatability between the puck and Bravia?

[mikealanr]

Hi @josh+prior 

Is the cable you are using HDMI 2.1? This is the minimum requiremed by the puck. I've not had a Sony TV for a long time, so what is the issue if it's not appearing? 

MikeAlanR

[josh+prior]

if not sure if I'm using the cable that came with the puck as I've many cables in the house.

When I had sky q, Pressing the home button, no matter which hdmi screen I was looking at, took me to the skyq home screen..

This does not happen with the puck.

I have to manually scroll thru the hdmi ports using the sony remote, and select the puck hdmi.

The puck remote works the volume control and tv on and off fine.

Just not bringing me to the sky screen when home is pressed.

It's not really a problem I guess but as I said the puck is not listed in the bravia list.