Puck needs to be turned on manually no lights

[Alan99]

Each time I need to use the sky puck I have to press the button manually on the puck. It won't turn on via the remote. Once it's up and running the remote works fine.

[lettice]

Assuming this is from overnight or many hours of the Sky Stream puck being in standby?

If you have not done so already, change your puck to the following recommended settings set in Settings>
Set Network standby mode to ON.
Turn wifi OFF under Network if connected via ethernet.

After making those changes, do a settings restart, to ensure the option setting is set correctly;

Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete.

Different ways to get to the settings menu;
Hit the . . . button on your remote and select settings, use voice saying 'settings' or scroll down to the settings menu on the home menu.