Puck needs new plug

[JulieCD]

Hi I have just set up sky stream. My cat has bitten straight through the wire connecting the plug to the puck. I hope not to have to pay for a whole new set. Does anyone know if I could get a new plug section on its own.

[Exiled-in-HH]

Request a new plug from Sky CSs?

[Padam_Padam]

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@JulieCD wrote:
Hi I have just set up sky stream. My cat has bitten straight through the wire connecting the plug to the puck. I hope not to have to pay for a whole new set. Does anyone know if I could get a new plug section on its own.

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I hope the cat's OK and didn't get electrocuted!?!

[JulieCD]

My big ginger cat is fine but definitely in the dog house lol.

I phoned sky & they did send a replacement plug free of charge so all is good.  Thank you